Introducing myTrip

A national app solution at an affordable price built by Passenger, the UK’s top-rated public transport app provider. For smaller operators looking to add mobile ticketing and live bus tracking to their customer experience.

Get in touch
Screenshot of myTrip showing a list of tickets

Download myTrip


myTrip is a low-cost solution designed to fit the needs of smaller operators and help to get users back on board.

Live buses

Track buses with live vehicle tracking displayed on maps.

Mobile ticketing + QR code scanning

Cashless payment options for Apple and Android apps, making ticket purchasing effortless.

Ticket gifting

Customers can buy and send tickets to others in just a few taps.

A screenshot of the myTrip menu

Enhanced vehicle information

Support CBSSG applications with real-time information on capacity, cleanliness and more.

BODS updates

Bus operators in England must provide timetable data to the Bus Open Data Service by 31 December 2020. myTrip offers free Bus Open Data Service hosting on data.​discoverpassenger.​com

Screenshot of the app showing real time bus information

COVID prepared

Real-time occupancy updates and live bus tracking will help rebuild trust in public transport as the COVID lockdown eases.

Highlight additional vehicle cleaning

Show physical distancing guidance

Request occupancy feedback from users

Communicate onboard accessibility features

Support tools

Simple to use system that gives you full control and the ability to provide top-notch customer service.

Ticket management

Launch or update subscriptions, period passes, carnets, off-peak, group and fixed date tickets.

Customer service tools

View customer transactions, manage refunds and issue complimentary tickets.

Full PSP integration

Secure payments and transactions at every step.

PCI compliant

Our Login Lock and Heartbeat systems combine to ensure that fraud levels stay low.

Start your journey
with myTrip today

Contact [email protected] or call 0845 556 6600 to find out more.


£495 setup fee

  • No annual license charge
  • 4% + 10p per ticket transaction

myTrip websites

Ready for the next step?

Additional journey planning features and ticketing straight to your users.

Simple to use, stylishly packaged, effortless to update on your own web domain.

Web-to-mobile ticketing

Live bus tracking

Timetables & journey planning

Service updates

Real-time departure boards

Enhanced vehicle information

Sales & Marketing

Promote your inclusion in myTrip and boost your ticket sales

  • Social media graphics for Twitter, Facebook and Instagram
  • Interior & exterior bus advertising (super rears, super sides, cove etc)
  • Posters
  • Copy for emails, blog posts etc
  • myTrip Brand Guidelines
  • Customer Success review and feedback opportunities

Passenger has thought of everything. myTrip helps communicate accessibility features onboard whilst protecting our drivers with cashless payments. This is the multi-operator solution that smaller bus operators have been waiting for.

Chris Almond D&G Bus

We wanted a secure and reliable mobile ticketing app - and myTrip is perfect. It’s been very well received and is now in use throughout our network. Our partner schools and parents particularly appreciate the live tracking to see where buses are in real-time.

Join the operators already on board myTrip